- Object
The purpose of this Privacy Policy is to inform the people (hereinafter, users or interested parties) who visit our website (hereinafter, website, website or the web), the way in which we collect, process and protect data. personal data that you decide to provide us by any means (forms, emails, telephone, contracts, etc.) and after reading it, you freely decide if you want us to process it. Additionally, it will serve to expand the information that we have previously provided to the interested parties, in the information clauses provided in the processes of collecting their personal data.
Likewise, this policy aims to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these. data (hereinafter RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD).
2. Who is responsible for the processing of your personal data?
- Identity – Entity: HERMOFER INTEGRAL TRANSPORTS S.L.
- CIF/NIF: B98147770
- Postal address: C/ Padre Llansol, 27, Bajo Izquierda, 46920, Mislata (Valencia)
- Phone: 963286986
- Email: administracion@hermofer.com
- Social object: Transport
- Website: https://hermofer.com
- Registry data: Registered in the Commercial Registry of Valencia; Volume 9045, Book 6329, Folio 174, S 8, Sheet V 134275
3. What personal data will we process and how do we obtain it?
For the development of our business activity, it is essential to process personal data whose collection can be carried out by digital means, by completing paper documents or through in-person or telephone conversations and in any of these cases the data will be treated in a loyal, lawful and transparent.
The categories of data that our entity will process about the interested parties are:
Identification data: name and surname, ID or equivalent document, image and signature (handwritten or digital).
Contact information: telephone, email, postal address.
Commercial data: budgets, purchasing conditions, management and history of services and/or purchases, results of contacts (telephone, email, messaging and other communication channels).
Accounting data: control of income and expenses, billing data.
Bank details: bank accounts and cards.
Transaction of goods and services: bank transfers and direct debits, amounts and concepts.
Curricular data: academic data, professional experience, personal characteristics, etc.
Navigation data: analysis of the time spent on our website, pages visited, demographic data (e.g. age, sex, language).
Our entity will not collect special category data (e.g. health data, ethnic origin, political opinions or religious beliefs), but if it is necessary to process it, it will inform you and request prior and express consent.
Consequently, the data requested will be adequate, relevant, limited to what is strictly essential and necessary, processed only by staff and/or collaborators authorized by our entity, who will have signed a confidentiality commitment and undertake to comply with security regulations. necessary to guarantee the confidentiality, integrity and availability of the data processed and other requirements legally established in the RGPD. Therefore, they will be treated within the law.
The data to be processed are provided by the interested party themselves or by their legal representative, although there may be the case in which we delegate some functions to certain collaborators and they are in charge of collecting their data, but they will always be processed with their prior consent and express.
In the event that an interested party does not provide the data we request or incomplete or incorrect data is provided, it will not be possible to fulfill and maintain the relationship with them.
The categories of data that we can process about a person will depend on the relationship they maintain with our entity, as shown below:
3.1 Clients:
Data of an identifying, contact, commercial, accounting, banking, transaction of goods and services nature will be processed, and may be collected only if the client provides them to us at the time of contracting services, whether in person, by telephone, by mail. electronically or through the forms provided on our website, online chat, instant messaging, etc.
3.2 Information requesters:
Whether the information requested is in person, by telephone or in writing (e.g. email or web forms), we will request and/or process
We collect identification, contact and commercial data.
3.3 Suppliers:
Identification, contact, commercial, accounting, banking, transaction of goods and services and financial data will be processed. These data may be processed during all stages of the commercial relationship and only if the supplier provides them to begin the commercial relationship.
3.4 Job applicants:
For this category of interested parties, curricular, identification, contact and other data related to their professional or personal characteristics will be processed, which will be provided by the applicant themselves when sending us their application by any means (e.g. in person, email, web forms). ), they can also be collected in personnel selection interviews (in person or online), the job application may even reach us through a collaborator to whom we have delegated certain functions.
3.5 Claimants:
Identification data, contact data and personal information of your own or third parties that the complaining party sends to us will be processed.
3.6 Visitors:
Identification data, contact data, the company you work for will be processed if the visit is for commercial reasons, and these will be collected when provided by the visitor when requesting access to our facilities or when your interlocutor in our entity provides them to us to allow you to access to these.
3.7 Web users:
When visiting our website and only if the user expressly authorizes it, analytical data may be collected (e.g. visit time or pages viewed) including demographic data (e.g. gender, age, country or language). For more information visit our Cookies Policy.
3.8 More information for those interested:
The information legally established in the corresponding information clauses, included in the different means of data collection, will be made available to the interested parties, so that the interested person decides freely and expressly if they want their personal data to be processed by our entity.
All categories and types of personal data processed will be duly identified in the corresponding processing activities owned by our entity.
4. What will your data be processed for?
In general, the processing of personal data carried out by our entity has the purpose of fulfilling and maintaining the relationship with the different groups of people with whom we have contact.
Depending on this relationship, the processing of your data is for different purposes and, by way of example and not limitation, we detail below:
4.1 Clients:
Your personal data will be processed to identify you, fulfill and maintain the pre-contractual and contractual relationship, including sending commercial communications by different means, answering queries, carrying out quality controls and commercial statistics, for the provision of our services, for accounting and management management. billing, the transaction of goods and services, the management of collections, management of incidents, claims and exercise of rights, as well as for other purposes to which we are obliged to comply with said relationship, the laws to which we are subject. or to serve our legitimate interests.
4.2 Information requesters:
We will process your personal data to respond to requests for information of any kind that you wish to send us, to identify you, to send or deliver quotes and information about the goods and/or services of interest to you, including in our response (verbal or written). the commercial information related to your request. We will also make follow-up contacts, through different means, to learn about the decisions made regarding the commercial proposals that we have sent you.
4.3 Job applicants:
Your data will be processed to include you in our selection processes and job pool, to identify you, as well as to contact you and inform you about vacancies, coordination of interviews and other matters related to your candidacy.
4.4 Suppliers:
Your personal data will be processed for the purpose of maintaining the pre-contractual and contractual relationship, fulfilling the commercial relationship whether for the request of quotes, for the purchase of goods or contracting of services, to make inquiries and identify you, for accounting management and transaction of goods and services, as well as for other purposes necessary to comply with said relationship, with our legal obligations and legitimate interests.
4.5 Claimants:
Personal data will be processed to identify you, manage your claim and contact you about its situation, in addition to complying with our legal obligations and interests.
4.6 Visitors:
The data from visits to our facilities will be processed to identify you, to comply with our obligations regarding occupational risk prevention and for security and access control issues.
4.7 Web users:
By accepting the installation of cookies when you visit our website, data may be processed for different purposes (e.g. analysis of visits). For more information visit our Cookies Policy.
4.8 More information for those interested:
The information legally established in the corresponding information clauses included in the different means of data collection will be made available to interested parties (e.g. forms, speeches, contracts, etc.) so that you can freely and expressly decide if you want it to be The requested personal data is processed by our entity, in this same sense, said information will be remembered in the different documents or communications that we share with the interested parties (e.g. badges, invoices, legal notices, etc.).
If the interested party does not provide the data we request or incomplete or erroneous data is provided, we may not be able to respond to your request for information or relate to it.
The data will not be processed subsequently or for purposes other than those accepted by the interested parties.
The purposes that motivate the processing of personal data will be duly identified in the corresponding processing activities owned by our entity.
5. Why do we process your data (legitimation)?
The processing of your personal data by our entity is carried out with one or more of the following legitimizing bases:
a) When you offer us your express, free, informed and unequivocal consent, after being informed at the time of collecting your data and in a more expanded manner with this privacy policy, that after reading it and agreeing, you can voluntarily authorize us to process your data for one or more purposes, by checking the boxes provided for this purpose in our web forms or by giving your consent by signing the information clauses that we provide you at any time when requesting your personal data.
b) For the execution of a contract in which you are a party or have requested pre-contractual measures from us.
c) When the treatment is necessary for compliance with a legal obligation applicable to our entity.
d) When the processing is necessary for the satisfaction of legitimate interests pursued by our entity or by a third party, provided that the interests or fundamental rights and freedoms of the interested party do not prevail over said interests. In this regard, we inform you that our entity has carried out an analysis weighing our legitimate interests with the rights and freedoms of the interested party, always respecting their fundamental rights.
In the event that the user is under 14 years of age, it will be necessary to have the consent of the parents, guardians or legal representative to process their data. The user is solely responsible for the veracity of the data that he sends us.
6. Data retention
The personal data provided will be kept as long as we maintain the relationship with the interested party and for the time necessary to fulfill the purpose for which your data has been collected.
Once this relationship has ended, we will keep them blocked in those cases in which it is necessary to keep them until the liability expires for the exclusive purposes of claims or legal actions, as well as to comply with our legal obligations, for example:
Interested | Sectoral Scope | Legal base | Conservation period |
| Accounting | Art. 30.1 R.D. Commercial code |
|
| Fiscal | Art. 66 Tax Law 58/2003 |
|
| Labor | Art. 21 of Royal Legislative Decree 5/2000 – Social Order |
|
| Labor | AEPD labor relations guide |
|
| Prevention of occupational hazards | Art. 4.3 of Royal Decree 5/2000 – Social Order |
|
| Facility access control | Instruction 1/1996 of the AEPD |
|
| Use of cookies | Guide on the use of cookies from the AEPD |
|
| Video surveillance | Art. 22.3 LOPDGDD – protection of personal data |
|
7. Profiling
We do not make perfiles nor will automated decisions be made using your personal data, but if this is done you will be informed and request prior authorization to do so.
Likewise, you have the right to object to this type of treatment at any time by writing to our entity at administracion@hermofer.com
8. Data transfer
As a general rule, our entity does not transfer personal data to third parties without prior consent, however, it will be necessary to transfer data in the following cases:
In the case of our clients or suppliers, their personal data may be transferred to third parties due to legal obligation (e.g. Tax Agency), or in those cases and entities necessary to provide our services or pay invoices (e.g. banking entities).
Likewise, the personal data of clients or suppliers may be processed by third parties to whom we delegate some of our obligations (e.g. accounting advisors) and all of them have committed through a data processor contract to comply with the same security measures implemented. by our entity, as well as to submit to the duty of secrecy and confidentiality regarding the personal data processed, among other obligations regarding the protection of personal data.
In the case of job applicants, your data will not be transferred to third parties, unless we are legally obliged to do so.
Regarding information requesters or users of our website, your data will not be transferred to third parties, except in the cases set out above and informed at each time of its collection and only with your express consent, unless our legitimate interest prevails. or that we are legally obliged to do so, in which case your consent will not be necessary.
In general terms, we may transfer your personal data to Judges, Courts, the Public Prosecutor’s Office and/or the competent Public Administrations in the event of possible claims when we are obliged to do so.
9. International data transfer
In the case of transfers to third parties located in countries outside the European Economic Area, we will inform and request the prior and express consent of the interested parties.
10. Security Measures
Our entity has implemented all the necessary technical and organizational measures to protect the personal data processed, preventing its loss, theft or unauthorized use.
These measures have been created depending on the type of data processed and the purposes that motivate said processing. These are periodically verified in our internal controls for compliance with personal data protection regulations and through external audits.
11. Your Rights
You, as the owner of your personal data and acting on your own behalf or through your legal representative (e.g. people under 14 years of age) can contact our entity at any time and ask us to exercise your rights regarding the protection of personal data. .
We explain what these rights are:
11.1 Right of Access:
You have the right to know and ask us at any time to know the following information:
Whether or not we are processing your personal data.
The purposes of the processing, as well as the categories of personal data processed.
The origin of your data, if you did not provide it to us.
The recipients or categories of recipients to whom my personal data have been communicated, or will be communicated, including, where appropriate, recipients in third parties or international organizations.
Information about appropriate safeguards regarding the transfer of my data to a third country or international organization, where applicable.
The expected conservation period, or if this is not possible, the criteria to determine this period.
If there are automated decisions, including profiling, significant information about the logic applied, as well as the importance and anticipated consequences of said processing.
Copy of your personal data that is subject to processing.
11.2 Right of Rectification:
Ask us to rectify your personal data when it is inaccurate, as well as to complete it when it is incomplete.
11.3 Right to Oppose:
You can object to us processing your data when it is incorrect or its processing is no longer necessary.
In the event that you act as a defendant or person affected by a complaint within the framework of Law 2/2023, you will not be able to exercise your right of opposition, since it is presumed (under proof to the contrary) that there are reasons that legitimize the processing of your personal data, in accordance with the provisions of article 31.4 of the Law.
11.4 Right of Deletion:
Request that your data be deleted, for any of these reasons:
Their data are no longer necessary for the purposes for which they were collected or processed.
You have not given consent for the processing of your data.
When you have exercised your right to object.
When the data has been processed unlawfully.
When the data must be deleted to comply with a legal obligation.
11.5 Right to Limitation of treatment:
You may ask us to exercise this right when one or more of these situations occur:
When you dispute the accuracy of your data, during a period that allows the person responsible to verify its accuracy.
When the processing is unlawful and you oppose the deletion of your data and request instead the limitation of its use.
When the data are no longer needed for the purposes of the processing, but the interested party needs them for the formulation, exercise or defense of claims.
When you have objected to the processing pursuant to Article 21(1), while it is verified whether the legitimate reasons of the controller prevail over those of the interested party.
11.6 Right of Portability:
It refers to the right to obtain the data related to you, in a structured, commonly used and machine-readable format, as well as transmit it to another person responsible for subsequent processing.
11.7 Right not to be subject to automated decisions:
Right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects on him or her or significantly affects him in a similar way.
To exercise any of your rights, you must write to TRANSPORTES INTEGRALES HERMOFER, S.L. , either by postal mail to the address: C/ Padre Llansol, 27, Bajo Izquierda, 46920, Mislata (Valencia) or to the email: administracion@hermofer.com stating the rights you wish to exercise, accompanied by a copy of your ID or equivalent document to know who we must provide the requested information about and their contact information to send our response. If you act on behalf of another person, you must prove your representation.
If you wish to make any suggestions or queries regarding the processing of your personal data, you can contact our data protection consultants:
BUSINESS ADAPTER, S.L.
Ronda Guglielmo Marconi, 11, 26, (Technology Park) 46980 Paterna (Valencia).
Interested party attention form
We inform you that you have the right to make a claim before the Spanish Data Protection Agency at: C/ Jorge Juan, 6, 28001 Madrid or at www.aepd.es.
12. Commitment to the Protection of personal data
Area of application
Our commitment to the protection of personal data will be mandatory for all departments and workers of our entity, as well as those third parties acting on our behalf.
Object
We have established action protocols for the processing of your personal data, in accordance with the provisions of European and Spanish data protection regulations.
Beginning
We will process your data lawfully, fairly, transparently, minimizing data, accuracy, limiting the retention period, integrity, confidentiality and active responsibility.
Special category of data
Our entity prohibits the processing of personal data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, union membership, the processing of genetic or biometric data, data relating to health or data relating to sexual orientation. , except in legally authorized exceptions and with the prior consent of the interested party.
Rights of interested parties
Our entity will attend to and respond as quickly and diligently as possible to your requests to exercise your rights.
Record of Activities, Impact Assessment and Security Measures
Our entity will carry out a record of the processing activities and will analyze the purposes of the processing, categories of interested parties and data, recipients, international transfers, retention periods, etc., to evaluate the risks of the processing and implement security measures. necessary security to guarantee the confidentiality, integrity and availability of personal data.
Likewise, in each processing activity, the need to prepare an Impact Assessment has been analyzed and to determine if there is an obligation to designate a Data Protection Officer, establishing, if necessary, that the person designated for this position complies with the Sufficient knowledge and experience in accordance with the provisions of current regulations.
Control
We have external help that advises us on this matter, monitoring all publications made by the organizations.
Competent control years and other European and Spanish entities related to data protection regulations, in order to comply with these regulations at all times.
13. Update of this Policy
Our entity reserves the right to modify this Policy without prior notice. That is why we recommend consulting it every time you visit our website.